Legal notice
Notation Based on the Specified Commercial Transactions Act
Seller: Tokushima Shiitake Farm
Representative: Yutaro Miura
Address: 14 Minamifuchi, Nakakirai, Matsushige-cho, Itano-gun, Tokushima, 771-0212, Japan
Phone Number: +81-80-2537-7385
Email Address: tokushimashiitakefarm@gmail.com
Sales Price: The price displayed on the product page (including tax)
Additional Fees Besides Product Price:
- Shipping Fee: Free shipping (except for Hokkaido, Okinawa, and remote islands)
- Cash on Delivery Fee: 330 yen (including tax)
- Bank Transfer Fee: Varies depending on the financial institution
Payment Method and Timing:
- Credit Card: Billed by your credit card company
- Google Pay/Apple Pay/Amazon Pay/PayPal: Billed by the credit card company registered with each account
- Cash on Delivery: At the time of receiving the product
- Bank Transfer: After order completion
- Atobarai (Paidy): Payment by convenience store or bank transfer due by the 10th; direct debit on the 12th
Shipping Time: Within 5 business days after order confirmation
(As the products are perishable, the shipping date may vary. We will notify you in such cases. Please understand in advance.)
Delivery Method: Delivered to your home
Returns, Defective Products, and Cancellations: If you wish to return or exchange an item, please refer to our Return Policy and contact us via the inquiry form.
Returns, exchanges, and cancellations cannot be accepted except in cases where there is a defect (non-conformity with the contract) in the type or quality of the purchased product.
For more details, please refer to our Return Policy.
Return Deadline: Within 24 hours of product arrival